EBM is a leading professional janitorial and commercial cleaning company, headquartered in the Research Triangle Park of North Carolina. We provide excellent cleaning services for office buildings, educational facilities, healthcare facilities, industrial facilities, shopping centers and multi-family residential properties.
In 2014, EBM hit a major milestone by being selected as the janitorial service provider for a major banking institution. This expanded our presence across the border into South Carolina, where our excellence is allowing for more continued growth, into Richmond and Virginia Beach.
Since our establishment in 2004, EBM has surpassed its business plan for finance and growth by brining top quality service to the market. Currently EBM cleans over 10 million square feet nightly. Our unique management system and hands on attention to customer satisfaction, continues to set EBM ahead of our competitors.
In 2014, EBM hit a major milestone by being selected as the janitorial service provider for a major banking institution. This expanded our presence across the border into South Carolina, where our excellence is allowing for more continued growth, into Richmond and Virginia Beach.
Since our establishment in 2004, EBM has surpassed its business plan for finance and growth by brining top quality service to the market. Currently EBM cleans over 10 million square feet nightly. Our unique management system and hands on attention to customer satisfaction, continues to set EBM ahead of our competitors.
Meet our team
Education: BA Business, North Carolina State University Experience: Twelve years hands on experience with cleaning, administration for family owned cleaning business with over 3,000,000 square feet of Class A office buildings under contract. Pertinent skills and experience: Managing and administering multiple geographic markets |
Education: Law Degree, Korea University, Seoul Korea Experience: In Korea, planning manager for new real estate projects up to $50 million; introduced Institute of Real Estate Management to Korea. IREM is a worldwide association with internationally recognized accreditation in property and real estate management. In US, trained in floor and carpet care, supervised cleaning for over 3,000,000 square feet of Class A office buildings. Pertinent Skills and Experience: Staff loyalty, training, organizational development, system development, pricing |
Randy Denton VP OF SALES Education: BA Psychology, Duke University Experience: All-American college athlete with eight years of professional basketball experience. Sales and operations management in cleaning industry for 25 years. Pertinent Skills and Experience: Tremendous attention to detail. Strong communication and social skills in business development and customer service. |
Jane W. Daniel VP OF SALES CHARLOTTE / SOUTH CAROLINA Education: BA Education, University of North Carolina at Wilmington Experience: Years of success in restoration sales and development, creating win/win deals and treating every client with the golden rule principle. Passionate about work, family and community, you can always find her volunteering for children, veteran or animal causes. Pertinent skills and experience: Nobody loves a good trade show, networking event or business lunch more! I love getting to know my clients, developing strong relationships and finding ways to not only solve their headaches, but deliver the very best product on the market. |
Robert Wren DIRECTOR OF BUSINESS DEVELOPMENT VIRGINIA Education: BA Economics and Business Administration, Randolph Macon College Experience: 25 years as Series 7 financial advisor and VP with New York Stock Exchange member firms. Inside sales, business development and operations roles at two previous commercial janitorial businesses, Jani-King International and Pegasus Cleaners. Consistently exceeding sales expectations and very proficient in client communication and interaction. Pertinent skills and experience: Straight forward approach to highest level client service. Very good communication skills and always willing to demonstrate work ethic aimed at client satisfaction. Places a high value on being an optimum team mate to others members of EBM staff. |
Tami Overbeek VP OF OPERATIONS Education: B.S. Communications, Western Michigan University Experience: 13 years of Commercial Property Management experience in Class A Office and Industrial Buildings, North Carolina Real Estate Broker, RPA designation (BOMA) Pertinent Skills and Experience: Accounting, customer service, management & training, and strong attention to detail. |
Gary Swartz VP OF OPERATIONS Education: B.S. Marketing/Management, Florida State University Experience: 34 Years Commercial Cleaning, Architectural Stone Restoration, Architectural Metal Restoration, Window Cleaning; NYC Special Rigger License; Past Member BOMA of NY; Past Member BOMA of Philadelphia; Member of Natural Stone Institute; OSHA 10 Related Skills: Training; Problem Solving; Customer Relations; Safety; Diamondizing Stone Restoration (Terrazzo, Travertine, Marble, Granite); Refinishing and Spraying Architectural Metals (Duranodic and Anodized Aluminum, Stainless Steel, Copper, Bronze, German Nickel); Erecting and Hanging Scaffolding. |
Michael Jung VP OF OPERATIONS Education: GA Tech/ Life University Experience: 20 years of building maintenance/cleaning; class “A” buildings, high rise commercial, industrial (72 sites of carpet plant), hospitals, doctors office, k-12 public and private schools, apartment complex. Long term Manage over 4 million SF of Nightly cleaning Expertise in floor treatments Areas Covered: Major SE cities including Metro Atlanta, Dalton (Ga), Miami, Chattanooga, Raleigh, Charlotte, Memphis, Winston Salem, New Orleans, Baton Rouge |
Marlana Thomas Account manager, SC Marlana has over 10 years’ experience in the facility services industry, specializing in the janitorial sector. She is committed to providing excellent service to all clients, as well as, her colleagues and staff, through education, certifications, and research within the field. She has earned her Registered Building Services Manager (RBSM) certification, which is a honored symbol of excellence for business service contracting management. As a South Carolina native, and University of South Carolina graduate, she is a tireless advocate for civic engagement and community empowerment. Currently a resident of Columbia SC, she takes pride in raising her family with southern values. When she’s not working, she takes solace in visiting the numerous state parks. |
Mindy Kim OFFICE MANAGER Education: MA Education, California State University at San Bernardino As an Office Manager, she ensures the smooth operation of the company with her robust knowledge of the office management and efficient handling of client inquiries, consultations, and timely access to each account manager as required. She also provides big support to the supervisors and crews with fulfilling their ongoing professional projects. Prior to joining the EBM, she worked at schools as a teacher and ran her family business for several years. Mindy said EBM is such a great company because the team has worked together for a long time, shares a common vision for excellence. She also said she feels so lucky to be in a part of the team. Away from work, she is active in the community and volunteers her time at the Raleigh Community Orchestra as a cellist. |
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Mission
We at EBM believe, that we exist to provide a quality janitorial service, that meets and exceeds customer expectations. At the same time, we strive to maintain a workplace where employees are respected and challenged to grow. Combining these two priorities, we work hard to create and cultivate enriching partnerships among all stakeholders. |
Core Values
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Our culture
EBM has a unique culture that shapes both our formal and informal organization and interactions. Hands on cleaners, are most responsible for deliverables and are treated with respect and courtesy. They are given an opportunity to advance in a way that matches their desire to grow. We train and match skill sets, to the needs of particular buildings, to enhance crew member expertise. This instills a sense of importance into our cleaning crew. We understand that recognition is a great motivator, therefore all suggestions for improvement are also accompanied by sincere compliments on performance. This culture has been an integral part of our start up. It is one of the most important characteristics we look for, when identifying a potential supervisor for training.
Our culture benefits our client/management companies because it has been proven to generate both higher performance levels and less employee turnover. Time and time again, we have witnessed a direct connection between our cleaners’ high level of pride and company success. One example; we had a crew cleaning a 4,000 square foot office building, whose consistent outstanding service led to a contract for a 400,000 square foot campus. Additionally, the start week was described by the facility manager as being, “the most seamless vendor change I have experienced in nearly two decades of management”.
EBM has a unique culture that shapes both our formal and informal organization and interactions. Hands on cleaners, are most responsible for deliverables and are treated with respect and courtesy. They are given an opportunity to advance in a way that matches their desire to grow. We train and match skill sets, to the needs of particular buildings, to enhance crew member expertise. This instills a sense of importance into our cleaning crew. We understand that recognition is a great motivator, therefore all suggestions for improvement are also accompanied by sincere compliments on performance. This culture has been an integral part of our start up. It is one of the most important characteristics we look for, when identifying a potential supervisor for training.
Our culture benefits our client/management companies because it has been proven to generate both higher performance levels and less employee turnover. Time and time again, we have witnessed a direct connection between our cleaners’ high level of pride and company success. One example; we had a crew cleaning a 4,000 square foot office building, whose consistent outstanding service led to a contract for a 400,000 square foot campus. Additionally, the start week was described by the facility manager as being, “the most seamless vendor change I have experienced in nearly two decades of management”.